You'll find the answers to some of our most Frequently Asked Questions below. If you can’t find the answer you're looking for, please e-mail us on info@thebikecomp.com and we'll be delighted to help you.

+ - Who are we?
thebikecomp.com website is run by TM COMPETITIONS LTD trading as The Bike Comp, an online bicycle competition based in England.
+ - Where are we based?
TM COMPETITIONS LTD head office is located at 85-90 Paul street, Level 3 The Hoxton Mix, London, EC2A 4NE, United Kingdom.
+ - Which Charity does The Bike Comp support?
A portion of every entry is donated to the Wheels for All charity. The Wheels for All initiative is a nationally recognised programme that embraces all children and adults with disabilities and differing needs, to engage in a quality cycling activity providing fun and stimulating cycling across the UK.
+ - How do I enter the competition?
To enter The Bike Competition simply add tickets for the prizes you'd like to win and answer the skilled multiple choice question. You only have to answer one question for the entire order. Good luck!
+ - How is the winner decided?
The winner will be decided by a live facebook draw using random spinning wheel software.
+ - How many tickets can I buy in a competition?
There are a maximum of 100 tickets per entrant in any given competition period.
+ - How much does it cost to enter?
The Bike Competition tickets start from 30p and increases depending on the prize you select.
+ - Can I choose different bikes?
Yes! The Bike Comp allows you to choose as many different bikes as you like in any given competition period as long as you don't exceed 100 tickets.
+ - When does The Bike Competition start and finish?
The Bike Competition runs MONTHLY from Midnight to Midnight (UK time BST). We guarantee a winner every month.
+ - I have bought tickets for multiple bikes, can I win multiple times?
No, there is only one bike per monthly competition. Multiple entries does however increase your odds of being drawn.
+ - Which bike will I win if i bought multiple tickets?
You will win the bike of the ticket purchased.
+ - When does the live draw take place?
Every draw will take place on the 3rd day of the new month.
+ - Will I get a receipt of my purchase?
You will be emailed a confirmation of your order and competition entries immediately after entering.
+ - Where are the bikes shipped from?
The bikes get shipped directly from the bicycle manufacturer to you.
+ - Do I have to pay for shipping?
No, The Bike Comp covers the cost of shipping.
+ - How long does shipping take?
Shipping can take between 4-6 weeks depending on availability and where the manufacturer is located.